Shopping FAQs

How do I order?

1) You can order with major credit card, check, or money order.

Approved credit card orders are credited right away.
Check and money orders will be credited upon receipt.
Plus other methods to choose from:

2) By Phone: Call our toll free number 1.888.287.1757.

3) By Mail: Zoe Industries
                  9035 E. Pima Center Pkwy #5
                  Scottsdale, AZ 85258

Which credit cards do you accept?

Visa, Master Card, American Express, Discover/Novus cards are accepted.

Can I cancel my order?

Yes, you can , as long as the item has not been shipped.

Can I return an item that is damaged or defective?

We will gladly replace or repair the item or refund your

money. If you are not satisfied with your purchase, simply

call our toll-free 1-888-287-1757 for a full refund and return

authorize number.  Please return it in the the complete package

(together with accessories) within 30 days of date of purchase.
See General Return Policy For Sinks,Tubs, Faucets,Tub Enclosures

Why was I charge sales tax on my purchase?

State tax is applied to an item if  Zoe Industries or the shipping vendor

conducts business in the shipping address state. Arizona Residents add 7% Sales Tax.

How long will it take to receive my order?

Usually, we fill your order within 24 hours and ship it on its way

to you. Then, we deliver it almost anywhere via UPS just in three

or four business days later. We ship orders to Alaska and Hawaii

via Airmail, usually in three or four days. See UPS Shipping Map.

Can I have order shipped to a PO Box?

No, UPS or the post office will not deliver to a P.O. Box.

Can I ship my order to a different address?

Yes ! When you place your order will we take the ship to address.

How much are shipping charges ?

Delivery’s on-the-house  within the continental USA.

Call for shipping charges outside the continental USA.

How much for Showerbuddy Express Delivery?

Orders under 20 lb.

Two Day Service $16.95 Additional  Add to Cart Below Blue Label if you need  2nd Day Air Delivery
Next Day Service $33.95 Additional  Add to Cart Below Red Label if you need Next Day Air Delivery